FAQ’s

What is the Casting Process?

Life Casting is a process of “dunking” a hand or foot into some liquid used in Dentistry that sets in under 1 minute. We use warm water which will be checked by the parent or appropriate adult. We will always do our best to make sure your baby is the most comfortable they can be throughout the process but may get in some strange positions. Most even sleep through! 

Is there an age limit?

No. There’s no age limit at all! We can do Family Castings, Sibling Castings, Hand Clasps and more! if you have something in mind please just ask! 

When will the Casting be ready?

Castings are usually completed within 4-6 Weeks. We will try and keep you updated with the different stages we are at, at the moment some third party items can be delayed depending on where they are coming from due to COVID but we will let you know if we have any problems. 

How do we pay?

We don’t expect payments all at once, most of our customers prefer to pay a deposit on the day (any cast over £100.00 £50 is required on the day) and the rest on collection. We take cash and have a card machine. 

What COVID- 19 Precautions are in place?

Like everything at the moment we need to think about COVID and how we play our part in stopping the spread, with this in mind we ask you and anyone else over the age of 11 to wear a mask. We have hand sanitiser available for you to use as much as you like. Throughout the casting process hand washing/sanitising will be done by us and a mask will be worn throughout. We will be limiting the amount of casting sessions per day so we can ensure a cleaning routine is maintained.  We ask that you come to us at this time to reduce the risk no home visits will take place whilst we are in a tier system. We also ask that you limit the amount of people that come to the appointment to those who are having a cast. 

How long does the process take?

A Casting session can vary as it completely depends on the baby or the person having the casting. We allocate an hour slot for your appointment, but most sessions are a lot shorter than this an hour is giving us enough time to go through the boring paperwork then the different styles of frames, paint and mount colours. After all that we get on with the casting. We do recommend that you bring a bottle if bottle feeding or may ask if you are comfortable to breast feed if baby becomes stressed at any point, milk is magic!.

What if my baby moves?

Don’t Panic! They won’t be the first and definitely won’t be the last they only need to be still for a tiny amount of time. As we have said before having something to hand like a bottle or dummy will be a good idea this gives them something else to concentrate on. If the mould doesn’t look right or look like it will give a good cast we will retake.

How do home kits work?

So because we have been closed more than open unfortunately we have decided to offer home casting kits so you don’t need to miss out on this stage, all you have to do is take the moulds and we do the rest.